Often, in our personal lives and in business, our greatest obstacle is the status quo. Standard Operating Procedures are exactly as labeled: Procedures to guide operations under standard conditions. Except there is nothing standard about our current business conditions.
Churchill said: “Never let a good crisis go to waste”. There is nothing ‘good’ about the current pandemic and the incredible amount of uncertainty it presents to businesses. But uncertainty can also provide a time to focus specifically on what we can control – solving for cost and profitability issues, integrating new technology to maintain connections to customers, streamlining processes and finding efficiencies in day-to-day practices. Adversity has a history of bringing out the best in all of us.
A solid digital strategy including eCommerce and business automation is no longer a nice-to-have, it is a must-have to develop a solid future of organizational growth.
“This presents an opportunity – and a need – for many companies to build the competencies they wish they’d invested in before: to be more digital, data-driven, and in the cloud; to have more variable cost structures, agile operations and automation; to create stronger capabilities in e-commerce and security.” – Accenture
We, personally and organizationally, must raise a new standard for the procedures and processes we have in place. To dig deeper, drive innovation and be open to new ideas and the changing landscape. Change is never easy and getting past the status quo often makes us uncertain. Today is an opportunity to embrace the rush of uncertainty and channel that energy into smart strategies to secure the future of your company and develop a strong foundation for what lies ahead.